Frequently Asked Questions

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Frequently Asked Questions •

  • We’re a family-run builder with over 20 years of experience and deep roots in the Calgary area. We believe building a home should be a true partnership—so we walk alongside you every step of the way, from first sketch to final handover. With us, it’s personal.

  • We require a $5,000 deposit to begin the design process. Once your plans and selections are finalized, we ask for a 10% deposit to move into construction.

  • Build times vary depending on customization, but most of our homes take approximately 12 months from start to finish. We’ll give you a detailed timeline once we understand your vision.

  • No problem—we’re a custom builder. We can sit down with a blank piece of paper and design your dream home from scratch. You’re not limited by templates here.

  • We build throughout Calgary and the surrounding areas, including acreages and rural properties. If it’s within reasonable driving distance, we’re happy to build there.

  • Yes! Any of our floorplans can be adapted into a walkout, depending on the lot and grade. We’ll help you choose a plan that fits both your vision and your land.

  • We allow sweat equity in some cases—but only if the work is being done by the homeowner and it’s within their qualified trade. We want to protect the quality and integrity of your build.

  • You’re not alone! Building a home is a big step, but we’ve got you. Our team will walk you through every phase, including design selections, budget planning, and on-site updates. We’ll help you stay organized, make cohesive choices, and feel confident throughout the journey.

  • Absolutely. We work with you one-on-one to help choose finishes, fixtures, colours, and layout details. Whether you have a vision or need inspiration, we’re here to guide and support your design decisions.

  • Yes. Every home we build is backed by Alberta New Home Warranty, which includes 10-year structural coverage. Your investment is protected—and we stand behind our work long after you move in.

  • Yes. We’ve built long-standing relationships with a trusted team of trades who take pride in their work. Many have been with us for over a decade, and we only bring in people who meet our high standards.

  • Absolutely. If you’ve already sketched something out or found inspiration elsewhere, bring it in! We’ll collaborate with you to refine the layout and make it yours.

  • We build custom homes of all kinds—from modern farmhouses to traditional two-stories to bungalow-style acreage retreats. Every build is tailored to fit your lifestyle, lot, and taste.

  • Great question! Kelly Kustom Homes focuses on fully custom builds—designed from scratch to suit your lifestyle, lot, and vision. On the other hand, Kelly Homes offers high-quality, pre-designed lane homes that are not custom but still built with the same care, craftsmanship, and trusted trades. You can find our Kelly Homes builds in communities like Strathmore, Chestermere, and Langdon.